Shopping FAQs
Orders for physical products placed on our site (books, CDs), will ship within 48 hours.
Login to your account and your most recent orders will be listed in your “My Account” page, along with the status of each order. To view your orders, simply scroll down to the Order Information section. To see the detail of an order, simply click the “View” link next to each order.
Within 48 hours of placing an order for physical product, you will receive an email from us notifying you of shipment. All domestic orders are shipped via U.S. Postal Service. International orders are shipped via U.S. Postal Service Priority Mail International.
Please note that orders shipped via the U.S. Postal Service do not include tracking. If you require tracking on your shipment, please contact us via email at service@christinadonnell.com or give us a call at (612) 839-6300.
You can shop online with us using VISA or MasterCard.
Your credit card is charged for your order at the time that your order is placed.
You can expect your domestic order to arrive within 2 – 5 business days from the time it is shipped. International orders are usually received within 6 – 10 business days from the time they are shipped.
First, check to see if the order confirmation email went into your junk mail folder. If it did, be sure to add our email address, contact@christinadonnell.com to your address book to prevent this in the future and to ensure that all of our emails regarding your orders reach you.
If you cannot find our email anywhere, please let us know via email at service@christinadonnell.com or give us a call at (612) 839-6300.
Mistakes will sometimes happen, and we apologize for the error. Please give us a call at (612) 839-6300, or email us at service@christinadonnell.com and we´ll straighten it out immediately.
Yes. Simply mail your return to us within 10 days of its arrival, along with a note explaining the reason for your return to:
Attention: Returns
Winds Of Change Association, LTD
2388 University Avenue West
St. Paul, MN
USA 55114
We will send a full refund within 48 hours of receipt of the item. Please note, we do not reimburse for shipping charges.
Unfortunately, we are unable to accept checks and money orders for orders placed on our website at this time. If you prefer to pay for any product or workshop with a check or money order, please contact us directly at (612) 839-6300 or mail your payment (checks should be made out to Winds of Change) for product/workshop and registration to:
Winds Of Change Association, LTD
2388 University Avenue West
St. Paul, MN
USA 55114
Call us at (612) 839-6300 and we will be happy to take your payment information over the phone.
It is not possible for you to change an order that you have already placed online. However, if you find you have made an error or need to change an order you have just placed, please email us immediately at service@christinadonnell.com or give us a call at (612) 839-6300.
Yes. Simply place your order with VISA or MasterCard. International orders for physical products will be shipped United States Postal Service Priority Mail International.
When shopping on our site, you will notice a link just below the product name that says, “Ask a question about this product.” This is a quick and easy way to ask a question about one of our products or workshops. Click on the link, type your question in the “Message” box, and hit the “Send” button. We´ll get back to you promptly.